Privacy Policy

Rev. 07/2019

FACTS: WHAT DOES VERITEX COMMUNITY BANK DO WITH YOUR PERSONAL INFORMATION?

Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and transaction history
  • Account balances and credit history
  • Payment history and account transactions

When you are no longer our customer, we continue to share your information as described in this notice.

How?
All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Veritex Community Bank chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information Does Veritex Community Bank share? Can you limit this sharing?
For our everyday business purposes –
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes –
to offer our products and services to you
Yes No
For joint marketing with other financial companies No We don’t share
For our affiliates’ everyday business purposes –
information about your transactions and experiences
No We don’t share
For our affiliates’ everyday business purposes –
information about your creditworthiness
No We don’t share
For nonaffiliates to market to you No We don’t share

Questions? Go to www.veritexbank.com or 833-837-4839

Who we are

Who is providing this notice?
Veritex Community Bank

What we do

How does Veritex Community Bank protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Veritex Community Bank collect my personal information?
We collect your personal information, for example, when you

  • Open an account or give us your contact information
  • Apply for a loan or provide your mortgage information
  • Give us your income information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?
Federal law gives you the right to limit only

  • Sharing for affiliates’ everyday business purposes information about your credit worthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. [See below for more on your rights under State law].

Definitions

Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Veritex Community Bank has no affiliates.

Nonaffiliates
Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Veritex Community Bank does not share with nonaffiliates so they can market to you.

Joint marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Veritex Community Bank does not jointly marketing.

Other important information

For Texas Customers. Veritex Community Bank is chartered under the laws of the State of Texas and by State law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against Veritex Community Bank should contact the Texas Department of Banking through one of the means indicated as follows: In Person or U.S. mail: 2601 North Lamar Boulevard, Suite 300, Austin, TX 78705-4294 Telephone No.: (877) 276-5554 Fax No.: (512) 475-1313; E-mail: consumer.complaints@dob.texas.gov; Website: www.dob.texas.gov