Protecting Your Personal Information
Easy Things You can do to Help Secure Your Personal Information:
- The simplest way to steal anyone's banking information is to steal their mail. Enroll in Veritex Online Banking and elect to receive your statements online to stop receiving paper statements in the mail. This helps to reduce the threat of having your statements stolen out of your mailbox.
- Email alerts allow you to monitor specific account activity. Bank-initiated alerts provide an added security by advising of any changes within your accounts related to your online security. You can set up your own custom alerts that monitor specific activity such as balance alerts. All alerts can be set up within Online Banking. Contact Veritex Community Bank immediately if you notice any questionable transactions.
- Never write your Personal Identification Number (PIN) on the back of your debit card or on a piece of paper that you keep in your purse or wallet.
- Keep your bank statements, checks, debit, and credit cards in a secure place. Do not leave them in the open or an obvious place like your desk drawer or glove compartment. Be sure to shred all financial documents before throwing them away.
- For personal computers, install and update anti-virus and Internet security software. Regularly scan your computer to make sure it's free from spyware and malware and help avoid performance issues and lost data. Virus threats change and evolve, you will want up to date anti-virus protection to help guard against these threats.
- Keep your system up-to-date. Download the latest authorized system and application updates, which may include security patches. Back up your files. In case your computer crashes, is stolen, or you have multiple users, save your important files on a backup CD or disk as well as on your hard drive.
- Make sure there is a firewall protecting you when you go online. A firewall is an important layer of protection when accessing the internet, especially when using high-speed Internet access. Always sign out and close your browser after using a secure website.
- Do not use the same passwords for your Veritex Online Banking and other websites. A weakness in online security that compromises one password may then expose your Veritex Online Banking account.
- Avoid using common passwords such as your name, business name, family member's names, birthdates, etc. Although we don't require you change your password, it's still good practice to change it on a regular basis.
- When you use Online Banking, type the entire www.veritexbank.com address directly into your browser. Avoid completing online forms in unsolicited email messages that ask for financial information. If your security software identifies malware on your computer, remove it and immediately change your Online Banking password.
- Check your account balance and history on a regular basis. It's easy with Veritex Online Banking! If you ever see anything unusual, contact us immediately.
- Veritex Security and Account Alerts are designed to help protect your accounts. While some Security and Account Alerts are established automatically for password changes, invalid password attempts and browser registration; we recommend that you review and establish additional alerts that help you monitor your account activity. Our flexible alert system allows you to receive alerts by email, SMS text, and voice. Best of all at no cost to you; Veritex Security and Account Alerts can help keep you well informed.
- Always Sign-Off when you finish your Online Banking session. If you don't, Online Banking will automatically sign you off after 20 minutes of inactivity. If you need additional time, select "yes" at the prompt to continue.
- When signing in to Veritex Online Banking, avoid registering your browser for later use. We recommend you always choose the option for "one-time access only". This means requesting a Secure Access Code each time you sign in to Online Banking, but it's just safer and more secure.
- Download Detect Safe Browsing (DSB) online fraud protection software from Easy Solutions - Free from Veritex Community Bank. DSB gives you an extra layer of protection by helping protect you while you're signed in to our Online Banking.
To learn more about information security, visit www.onguardonline.gov or www.staysafeonline.org.