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In response to Covid-19 all branches will be operating as Motorbank only. 

Call us at 833-837-4839 ABA Notice

Mobile APP Security

When using the Veritex Mobile Banking, you should practice the same safe computing habits that you use when on your personal computer. As customers look to utilize enhanced mobile capabilities offered by their financial institutions, cyber criminals are also focusing in on mobile audiences. You will find in this document, tips on how to use your mobile device more securely.

Mobile Security Tips

To help secure your mobile device and activity completed on your device Veritex Community Bank has the following recommendations:

  • Use a screen lock Touch Authentication on your device, and avoid easy pins like 123456
  • Avoid connecting to unknown wireless networks. These networks could be rogue access points that capture information passed between your device and a legitimate server
  • Should you lose your phone, report it to us or login to Veritex online banking and remove your cell phone number from the list of destinations for Secure Access Code delivery
  • Enable and know how to use features such as 'Find my Phone'
  • Turn off additional mobile features such as Bluetooth and geo location service, even those setup in default settings, that are not being used
  • Do not store your login credentials as a contact on your phone - use a password wallet instead
  • Learn how to remotely wipe your device
  • Reset or wipe devices before they are sold or traded
  • Before downloading any app, read reviews about the app developer or company publishing the app and understand user app permissions that will be allowed once the app is downloaded
  • Install Mobile Malware and antivirus protection
  • Keep smart‐phone software patches and upgrades up to date
  • Avoid links or software downloads from unknown sources
  • Use the same precautions on a mobile device as you would use on a PC